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Secure Your Account - Unauthorized Login Attempt
Secure Your Account - Unauthorized Login Attempt

Follow these instructions to secure your account after an unauthorized login attempt

Daniel H avatar
Written by Daniel H
Updated over a week ago

sFOX wants all users to have full visibility into the security of their account. For this reason, we provide users with notice of any successful or unsuccessful attempt to log into your account.

If you received an email or other notification of a recent attempt to access your sFOX account, please follow the instructions below to secure your account and assets.

Step 1 - Change Your Password

Visit https://trade.sfox.com/forgot and follow the prompts.

Step 2 - Log in and Enable 2FA

Log into your sFOX account and navigate to https://trade.sfox.com/account/security to enable 2FA on your account (if you have not already).

Step 3 - Review Your Assets

If you have completed steps 1 and 2, your account should be secured against any unauthorized access. Please review your account for any unauthorized transactions, deposits, or withdrawals.

Step 4 (Optional) - Contact sFOX Support

Please contact sFOX Support (support@sfox.com) if you have any issues with steps 1-3 or if you would like assistance in reviewing or temporarily disabling your account.

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